Troubleshooting: Profile Image Not Shown

DNN Version: 09.02.00

• Less than 1 minute to read

 • Less than 1 minute to read

Symptom

The user’s profile image is not shown.

Possible Cause

The default URL regular expression is missing.

Solution

1. Log into the affected site with a superuser/host account.
2. Go to Persona Bar > Settings > SEO.
3. Go to the URL Management tab, and then the Expressions subtab.
4. In Do Not Rewrite URL Regular Expression, enter /DesktopModules/|/Providers/|/LinkClick\.aspx|/profilepic\.ashx|/DnnImageHandler\.ashx|/__browserLink/.
5. Clear the server cache.